Terms of service

Last Updated: July 2026

Welcome to Xunora.

These Terms of Service ("Terms") govern your access to and use of the Xunora website, products, and services.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. About Xunora

Xunora is a fashion accessories brand specializing in brooches and related jewelry products.

Our products are designed and provided for personal use and styling purposes.

Brand: Xunora

Email:
info@xunorajewelry.com

U.S. Office & Warehouse Address:
213 N Market Street
Wilmington, DE 19801
United States

2. Website Use

By accessing or using the Xunora website, you agree that you will:

Use the website only for lawful purposes
Provide accurate information when placing orders
Not misuse website functions or services
Not attempt to interfere with website operation or security

We reserve the right to restrict access to users who violate these Terms or engage in activities that may harm our website, customers, or business operations.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and specifications are accurate.

However:

Product colors may appear slightly different depending on device settings and screen displays.
Minor variations may occur due to product materials, manufacturing processes, or handmade details.

We reserve the right to update product information, descriptions, availability, and pricing at any time.

4. Product Availability

All products are subject to availability.

If an item becomes unavailable after an order is placed, we may:

Contact you regarding available options
Provide a replacement option when applicable
Issue a refund for unavailable items

5. Pricing and Payment

All prices displayed on the Xunora website are listed in U.S. Dollars (USD).

Prices may change without prior notice.

Customers are responsible for providing accurate payment and billing information.

We accept payments through secure third-party payment providers.

By submitting payment information, you confirm that:

You are authorized to use the payment method
The information provided is accurate
You authorize us to process the transaction

6. Orders and Order Acceptance

Placing an order does not automatically guarantee order acceptance.

Xunora reserves the right to review and accept or decline orders when necessary.

Orders may be canceled or adjusted due to:

Incorrect product pricing
Product availability issues
Suspected fraudulent activity
Incorrect customer information

If an order is canceled after payment has been processed, a refund will be issued according to applicable circumstances.

7. Shipping and Delivery

Shipping terms, delivery times, and shipping fees are described in our Shipping Policy.

Orders are processed and shipped according to the timelines provided in our shipping information.

Delivery estimates may vary due to:

Carrier delays
Weather conditions
Holidays
Other circumstances outside of our control

For complete shipping details, please review our Shipping Policy.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review:

Return eligibility
Return timeframe
Refund processing time
Return procedures

before submitting a return request.

9. User Accounts

If you create an account with Xunora, you are responsible for:

Maintaining account information accuracy
Keeping login information secure
All activities performed through your account

Please notify us immediately if you believe your account information has been compromised.

10. Intellectual Property Rights

All content on the Xunora website, including:

Logos
Brand names
Product images
Product descriptions
Website designs
Text and graphics

is owned by or licensed to Xunora and protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission.

11. Prohibited Activities

You agree not to:

Use the website for illegal purposes
Submit false information
Attempt unauthorized access
Copy or misuse website content
Interfere with website security or operation
Use our products or services in violation of applicable laws

12. Third-Party Services

Our website may use third-party services, including:

Payment providers
Shipping carriers
Analytics services
Marketing platforms

These third parties may have their own terms and privacy policies.

Xunora is not responsible for the policies or practices of third-party services.

13. Limitation of Liability

To the maximum extent permitted by law, Xunora is not responsible for:

Delays caused by events outside our control
Temporary website interruptions
Third-party service failures
Indirect or unexpected losses arising from website use

Nothing in these Terms limits rights that cannot legally be excluded.

14. Changes to These Terms

Xunora may update these Terms from time to time.

Updated Terms will be posted on this page with the revised date.

Your continued use of our website after changes are posted means you accept the updated Terms.

15. Governing Law

These Terms are governed by applicable laws of the United States.

Any disputes related to these Terms or your use of Xunora services will be handled according to applicable legal requirements.

16. Contact Information

If you have questions regarding these Terms of Service, please contact us: